I understand sometimes you need to see something in person to know if it is right for you. It is important to me that you to truly love your new jewelry. If for any reason you do not, please email me at hello@juelhartmann.com within 10 days of delivery to request a return or exchange.
Returns are accepted of unworn jewelry in it's original packaging.
Custom orders are not eligible for returns or exchanges.
Nov 1 - Dec 22 has an extended return policy to cover gift giving.
Shipping charges are non refundable.
Refunds will be made to the original method of payment.
Please consider shipping with insurance as I can not be responsible for items lost, stolen or damaged in transit.
